24/7 virtual receptionist for service businesses
The receptionist that never misses a call
NYX answers when you cannot, captures and qualifies new leads, and can book appointments using the rules you set.
- Answers calls after hours
- Keeps your existing number
- Escalates based on your rules
- 7-day free trial
Try NYX
Talk to the receptionist right now
This live demo is configured for a salon. Ask Vivan about booking a haircut or color appointment, salon hours, or a last-minute opening.
A real two-way conversation, in your browser. Nothing is stored.
Liked it? Book a DemoWhat NYX can handle
A clear next step for every caller
NYX follows your instructions. If it knows the answer, it helps. If it does not, it follows the transfer, message, or callback path you approve.
Answers day and night
NYX can cover your main line around the clock, including evenings, weekends, and holidays.
Captures and qualifies leads
It gathers the caller's details, reason for calling, service area, and the questions that matter to your business.
Books appointments
When connected to a supported calendar, NYX can offer available times and place qualified appointments on the schedule.
Routes the calls that need you
You choose when NYX should transfer a caller, notify your on-call team, take a message, or arrange a callback.
Supports multilingual calls
NYX can converse in many common languages, including English, Spanish, and Chinese, depending on your setup.
Keeps your team informed
Call summaries, transcripts, confirmations, and follow-up messaging can be configured around your workflow.
Built for service businesses
You do the work. NYX handles the phone.
HVAC
You're on a job. NYX answers the next heating or cooling call.
Plumbing
A leak comes in after hours. NYX gathers the details and follows your urgency rules.
Electrical
Your team is busy. NYX captures the lead and qualifies the work.
Roofing
Storm calls arrive at once. NYX keeps each conversation moving.
Solar
NYX asks your qualifying questions before the lead reaches sales.
Landscaping
NYX captures quote requests while your crews stay in the field.
Other service businesses
From salons to repair shops, NYX adapts to how your business takes calls.
How it works
Set up around your business
01
Tell us how your business works
We map your services, hours, service area, common questions, booking rules, and escalation preferences.
02
Connect your number and tools
Keep your existing number. Call forwarding and supported calendar connections are configured for your workflow.
03
Test before going live
You hear NYX handle realistic calls, refine the responses, and approve the experience before customer calls are answered.
Cost comparison
Compare your current receptionist costs with NYX
Set your receptionist's wage and hours. The estimate does the rest.
Your current in-house receptionist
$45,760
per year · $3,813/mo
- Wages
- $45,760/yr
- Benefits, payroll costs, coverage gaps
- Extra
Estimated NYX cost
$3,600
per year · $300/mo
- Flat plan
- $300/mo
- Included minutes
- 600/mo
Estimated annual difference: $42,160 less with NYX
Illustration only, based on the wage and hours above. It leaves out benefits and payroll overhead, which usually makes the in-house cost higher. Excludes the one-time $250 setup fee.
Missed-call payback
What is an answered call worth to you?
Enter your average job price and how many extra calls you expect to answer each month. The math is illustrative — your results depend on your close rate.
Do the math yourself
Why it pays for itself
A $300/month system only needs to recover about 5 extra $70 appointments in collected revenue to equal the base monthly price.
Recovered revenue
10 × $70 = $700/month
- NYX cost
- $300/mo
- Revenue / base cost
- 2.3×
- Annualized revenue
- $8,400
Illustration only. You control both assumptions above. It does not account for job costs, overage minutes, cancellations, or guarantee that appointments will be recovered.
Simple pricing
One plan. No pricing maze.
$300/month
$250 one-time setup fee · first invoice $550
600 minutes included · $0.75/minute after that
Book a DemoIncluded
- 24/7 phone answering
- Support for many common languages, including English, Spanish, and Chinese
- Appointment booking with supported calendar connections
- Call transfers and escalation rules
- Call transcripts and summaries when enabled
- Custom trade training
- Optional SMS and website chat workflows
Stop missing calls. Start capturing more opportunities.
See what NYX can do for your business.